Luscan Spedition GmbH
Vorgartenstraße 210 / 2 / 6
A-1020 Vienna, Austria
Email: office@luscan.at
Phone: 00 4317 203 405

We at Luscan Spedition GmbH value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.

Who We Are

Luscan Spedition GmbH is a company based in Austria offering freight and logistics services. Our website may collect and process personal data through contact forms, job applications, and quote request forms.

What Data We Collect

We only collect personal data that you voluntarily provide via our website forms:

• Job Application Forms: name, surname, email address, phone number, and other relevant job application information.
• Quote Request Forms: name, surname, email address, phone number, company name (optional), and details about your shipping needs.

We do not collect sensitive personal data unless explicitly required and consented to.

Purpose of Data Processing

We process your data for the following purposes:

• To respond to your inquiries or job applications.
• To provide you with a quote or additional information about our services.
• To maintain communication and provide customer support.
• To fulfill legal obligations and respond to authorities, if required.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Art. 6 (1)(a) GDPR – Your consent, where applicable.
• Art. 6 (1)(b) GDPR – Necessary for the performance of a contract or steps prior to entering into a contract.
• Art. 6 (1)(c) GDPR – Compliance with a legal obligation.

Data Sharing and Third Parties

We do not sell or rent your personal data. Your information may be shared with:

• Internal departments of Luscan Spedition GmbH involved in processing your request.
• Trusted service providers (e.g. hosting providers, email services), bound by data processing agreements.
• Authorities or legal entities if required by law.

Data Retention

We retain your personal data only for as long as necessary for the purposes stated above or as required by applicable laws:

• Job applications are stored for a maximum of 6 months unless further consent is obtained.
• Quote requests and contact forms are stored for up to 12 months.

Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure. These include secure servers, encryption (where applicable), and strict access controls.

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access – You may request access to your personal data.
• Right to rectification – You can request correction of inaccurate or incomplete data.
• Right to erasure – You can request deletion of your data (“right to be forgotten”).
• Right to restrict processing – You may limit how your data is processed.
• Right to data portability – You can request a copy of your data in a machine-readable format.
• Right to object – You can object to processing based on legitimate interests.
• Right to withdraw consent – If processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at: office@luscan.at

Cookies and Analytics

Our website may use essential cookies for functionality. If we use analytics or tracking tools (e.g., Google Analytics), you will be informed via a cookie banner and can opt-in or opt-out as required by law.

Here is the list of cookies and third-party services used by this website:

Functionality cookies

Necessary Cookies

• Facebook cookie – We display our Facebook page in the footer. It may transmit certain data about the user, such as whether they are logged into Facebook or not.
• Google Fonts – Our website displays fonts provided by Google. You can find more information about how Google may use certain personal data here: https://policies.google.com/privacy?hl=de
• Google Maps – We use a Google Map on our website’s contact page. This service may also place a cookie on your device. You can find more details here: https://policies.google.com/privacy?hl=de

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.